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Frequently asked questions
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The Basics
What is CBD and how is it different from THC?+
CBD (cannabidiol) is a natural compound found in hemp that may support relaxation, balance, and overall wellness - without causing a "high." THC (tetrahydrocannabinol) is the compound in cannabis that produces psychoactive effects. Our flower is high in CBD and very low in THC, so you get the character of the plant without the intoxication.
Will your products make me feel high?+
No. Our hemp contains less than 0.3% THC, which means it will not cause intoxication. You will feel the natural effects of CBD without the psychoactive effects of marijuana.
Are your products legal?+
Yes. Our CBD cannabis is grown in full compliance with the 2018 Farm Bill and Arizona state regulations, always containing less than 0.3% THC. Every product is third-party tested to ensure it meets both federal and state legal standards.
Will CBD hemp flower show up on a drug test?+
Our full-spectrum products contain trace amounts of THC, within the federal legal limit. Trace THC can accumulate in the body and may cause a positive drug test, so we cannot guarantee any outcome on a drug screening. If you are subject to drug testing, consult your employer or testing provider before using our products.
What makes ARC Farms unique?+
We grow in climate-controlled light deprivation greenhouses that combine the strength of the desert sun with precise environmental control, in regenerative living soil, with zero harmful pesticides or herbicides. After harvest, our flower is hang-dried in cold, dark rooms, then carefully hand-trimmed. This attention to detail preserves aroma, flavor, and potency.
What does regenerative farming mean, and how does ARC Farms practice it?+
Regenerative farming means giving back more than we take. We grow in harmony with nature by using organic mulch, cover crops, and beneficial insects instead of chemicals. Our greenhouses are grown with Arizona sunlight, with a minimal carbon footprint compared to conventional cannabis farms, and our methods give back - restoring soil health, supporting biodiversity, and creating a net positive benefit for the local ecosystem.
Products
What are terpenes and does hemp cannabis have them?+
Terpenes are the natural compounds in plants that create their aroma and flavor - like the citrus smell of lemons or the pine scent of evergreens. Hemp cannabis is rich in terpenes, and they work together with cannabinoids like CBD to influence the effects, flavor, and overall experience of each strain.
What makes your strains different from each other?+
Each strain has its own unique cannabinoid and terpene profile. This means different flavors, aromas, and effects - some better for relaxing, others for focus or daytime balance. You can explore these details on our shop pages.
Are your products organic?+
ARC Farms is not certified organic. We grow with organic practices: every input meets organic standards, we never use harmful pesticides or herbicides, and our regenerative living soil produces pure, natural flower.
How do I know how much CBD to take?+
Everyone’s body responds differently, so there is no one-size-fits-all dose. We recommend starting low, paying attention to how you feel, and adjusting slowly until you find the amount that works best for you. Consistency is key - regular use often brings the best results.
Are your products safe for daily use?+
Our products are third-party lab tested to ensure they are clean and free of harmful contaminants. Many people take CBD daily as part of their wellness routine, but everyone’s body is different - so listen to yours and adjust as needed.
How should I store your products?+
Keep your flower and tinctures in a cool, dark place, sealed tightly in glass. Avoid excess heat, light, and moisture to preserve freshness, aroma, and potency for as long as possible.
Lab Testing
Are your products lab tested?+
Yes. Every product we bring to market is third-party lab tested for a full cannabinoid profile, heavy metals, pesticides, and microbials. You can view the results anytime on our lab results page.
Shipping
Do you ship your products?+
We ship via USPS to 31 states plus Washington, DC. Orders typically ship within 1-2 business days. Standard shipping is $8 flat rate, or free on orders over $100. We cannot ship flower to California, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Nebraska, New Jersey, Ohio, South Dakota, Tennessee, Texas, Utah, Virginia, or Wyoming due to state regulations. Tinctures currently ship to the same states as flower: state rules prohibit tinctures in 12 of the excluded states, and while our shipping setup applies one list to every product, we expect to open tincture shipping in the other 7.
Can I travel with your products?+
Yes. You can travel within the U.S. with hemp flower and CBD products that contain less than 0.3% THC. We suggest keeping them in original packaging with lab results on hand. For international travel, check local laws before flying.
Orders & Returns
Do you offer wholesale or bulk orders?+
Yes. We partner with retailers and distributors to provide wholesale and bulk orders. If you are interested, reach out through our contact page and our team will connect with you directly.
What is your return policy?+
Because our products are consumable, we do not accept returns - and if something is wrong with your order, we will make it right. If your order arrives damaged, contains the wrong item, or is missing something, email us within 7 days of delivery and we will send a replacement or issue a refund, your choice. Read our full Refund and Return Policy.
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